new-branches-at-Fenchurch-Street-Moorgate
21 YEARS OF TRUSTED EXCELLENCE
Buy Back Currency Service At Branch Customer Notification
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  1. CCTV Surveillance
    Please be advised that CCTV surveillance is operational at our branches, as part of the safety management procedures
  2. Supporting documents required for purchase of foreign currencies.
    Furnished below are the required supporting evidences for the respective GBP equivalent settlement
    No Customer settlement Supporting evidences
    1 Below GBP 2,000.00
    • None.
    • We reserve the right to request the Passport / full UK plastic photo driving licence or paper driving licence issued prior to 1998. (ID's)
    2 From GBP 2,000.00 to GBP 4,999.99
    • Passport / full UK plastic photo driving licence or paper driving licence issued prior to 1998. (ID's)
    • We reserve the right to request for bank statements and acceptable utility bills etc as proof of address
    3 From GBP 5,000.00 to GBP 9,999.99
    • Passport / full UK plastic photo driving licence or paper driving licence issued prior to 1998(ID's), bank statements or acceptable utility bills etc as proof of address
    • We reserve the right to request for bank statements specifically
    4 From GBP 10,000.00 to GBP 14,999.99
    • Passport / full UK plastic photo driving licence or paper driving licence issued prior to 1998(ID's), bank statement and utility bills as proof of address.
    5 From GBP 15,000.00 above
    • Passport / full UK plastic photo driving licence or paper driving licence issued prior to 1998(ID's), bank statement, utility bills as proof of address. Additionally invoices, details of source of funds, purpose of transaction and further documents will be required according to the value and nature of the transaction.

    Note:

    • We reserve the right to ask for more documents and decline the transaction
    • In the absence of specific afore said documents, we may consider accepting alternate supporting evidences

  3. How to get the on-line rates at store
    • Exchange rates published at our branches may differ from one another and to that in the website
    • To obtain online rates (web site) you have to place a “Buy Back Currency Service At Branch” order within the branch opening hours through hour website
    • Then call over at the branch within the branch operating hours, sell the currencies and collect the GBP equivalent proceeds
    • Online rates will be offered strictly upon placing Buy Back Currency Service At Branch orders
  4. Financial Governance (H.M Revenue Customs-HMRC, FCA)
    • We are governed and regulated by financial regulatory bodies such as HMRC, FCA etc.
    • Therefore you are required to take extreme caution to ensure the legality of the monies and transactions.
  5. Important
    • We reserve the right to refuse any transaction with out disclosing the reason(s)
    • Further ID, supporting evidence(s) may require to be photocopied as applicable
    • Please check your money before leaving the office
    • No refunds will be permitted.

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